Refund Policy
Last updated 30 September 2026
30-day money-back guarantee
If you are not happy with your membership, ask for a refund within 30 days of your payment and we will refund it in full. No questions asked.
How to ask
- Email support@cutebfs.com from the address you signed up with, or tell us that address.
- If you have it, include the payment reference shown on the page after paying.
What happens next
- We refund the full amount to the card you paid with, normally within 5 business days of your request. Your bank may take a few more days to show it.
- Your access to the members area ends when the refund is issued.
- The guarantee applies to your first membership. If you buy again after a refund, or buy a further membership later, we will still consider any request fairly, but a refund is not automatic.
No subscription
Every membership is a single payment. Nothing renews, so there is nothing to cancel: your access simply ends at the end of the period you paid for.
Charged twice or by mistake?
If you were charged more than once, or for a payment you did not make, contact us straight away and we will put it right. Please contact us before disputing a payment with your bank: it is quicker for you.
Refunds are made by FREE SITES LIMITED, registered office: Platonos & K. Mourouzi 1, 4001 Limassol, Cyprus.